Privacy Policy
1. General Information
Effective date: May 27, 2020
Welcome to Riddletag, hereinafter “Riddletag”, “company”, “we”, “us”, “our”. This Privacy Policy regulates the processing of your personal data as a User or Visitor. The Privacy Policy is prepared by Riddletag OÜ, LLC, incorporated in Estonia, office address: Harju maakond, Kuusalu vald, Pudisoo küla, Männimäe, 74626; registry code 14653616, email address: info@riddletag.com .
This Private Policy describes how we collect and use the information about you when you use the Website or Company Products ( “Service” and “Hardware product”).
By using our Website or Company Products you hereby consent to our Privacy Policy and agree to its terms.
2. Information we collect from users
2.1 User-provided information
You may use the Website without identifying yourself or revealing any data about yourself. Nevertheless, upon the registration on the Website or your involvement in the use of our Company Service, you should provide personal data (further “Personal Information”) which will be collected. Examples of Personal Information include personal name, surname, company's name and position, phone numbers, business email address, credit card and other information necessary to satisfy the verification and other requirements.
2.2 Automatically gathered information
The Riddletag may automatically collect, store and process data with the use of certain technology such as cookies and analytical tools which are described below. We also may process your computer data such as your hardware and software version, operating system, computer identifiers, network information in order to improve the service the Riddletag provides through the Website or Service. When you interact with our Website, the log file information is collected. It may include web browser, device type, IP address, identification numbers of your computers, location, your actions on our website, your transactions and other such information. This data is collected from each User and Visitor.
2.3 From third-parties services
When you register on our Website providing third-party connection or log-in, for example, through your Facebook or Google account, we may receive information about you from that third-party service. That information may include any data you have given a permission to share, any data which is in public access within third parties. Also we may have access to your more detailed information such as current city/town, gender, profile photo which is available to us through third parties. Pay close attention to the setup configuration of availability of your data from third parties while connecting to our or other Services.
3. How we use the information
3.1 Service improvement and User experience
The gathered information helps us to understand and follow User or Visitor trends of usage and preferences while using the Website or Company Products. We may improve Website and Services functionality, optimize navigation through the Website, develop new features, optimize the workflow within the Service we provide in order to improve Users and Visitors time being with Riddletag.
3.2 Communication
We collect Personal Information - especially email addresses and phone numbers - in order to establish needed and informative communicative connections. We may provide you with a) answers to your questions, b) proper options while using our Website or Company Products, c) help of our support team, d) sharing information on our or related Services with you.
3.3 Cookies
The Riddletag uses cookies and similar technologies (web beacons, tags) to personalize your use of the Website or Company Service. We may use: a) session cookies to track your current session activity; b) persistent cookies to understand usage patterns so the Company can improve its website or platforms; c) third party cookies to provide relevant advertising to you; d) we may also allow third party service providers to place cookies on the Website and Service to perform analytics or marketing functions.
Users or Visitors get notified of them and agree to such processing of Personal Information. Riddletag does not control the use of such third-party cookies and we shall not be responsible for any actions or policies of such third parties. You may limit or turn off cookies on your device. This will limit our system performance and may cause malfunction of the Website and Service. We shall be not liable to you for such a malfunction.
3.4 Tracking and analytics
We have implemented the following Google Analytics Solutions such as Google Analytics and Google Tag Manager. Tools are used to compile statistical reports on Users or Visitors activity, to improve the relevance of content we provide and the Website performance in general. Google Analytics on its side may send collected information to Google for its further possible use. For more information, check Google Analytics Privacy and Data Sharing.
Facebook Pixel is used in order to collect data that helps us to track conversions from placed ads, optimize advertising campaigns, build targeted audiences for future advertisements and such similar functions. In order to comply with the GDPR we inform our Users and Visitors about tracking their activity on our Website. For more information follow Facebook and GDPR.
The LinkedIn Insight Tag creates a unique LinkedIn browser cookie on a Visitor`s or User's browser. It helps Riddletag process the data about Website activity and performance. For more information follow LinkedIn Marketing Solutions and The General Data Protection Regulation (GDPR).
4. Registered User
Within the scope of our business relationship, you have to provide Personal Information required for the beginning and execution of the business relationship and the fulfillment of the affiliated contractual obligations; or the Personal Information we are legally obliged to collect. Without this data, we are normally not able to complete the contract with you or execute it.
We respect your privacy rights therefore registered Users may edit, update, and remove the Personal Information we have been provided with initially. Note, that with possible amendments in your Personal Information we will be limited in providing you with the best service and functions.
5. Third parties
When you use our Website, Service, or Hardware Product, you may be directed to other websites that are beyond our control. The Riddletag may also allow third-party sites or applications to link to the Website and Service. The Company is not responsible for the privacy policies of third parties or any content linked to any website. We recommend you to read and understand the privacy policies and other legal documents of such parties and websites.
Occasionally, at our discretion, we may include or offer third party products or services on our Website, however, we are not resellers of such products. We use it for Users and Visitors convenience and provide you with proper links to the official websites:
- Linux Ubuntu: www.ubuntu.com
- Official Ubuntu server 18.04.4 : https://releases.ubuntu.com/18.04.4/ubuntu-18.04.4-live-server-amd64.iso
- Up Bridge the Gap: https://up-board.org/
- Intel RealSense: https://www.intelrealsense.com/
Please, note, that these third-party sites have separate and independent privacy policies. We therefore take no responsibility or liability for the content and activities of these linked sites.
6. Information sharing
We do not sell, trade, rent or otherwise transfer your Personal Information to outside parties unless we provide you with advance notice.
We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Service, including but not limited to financial institutions, payment processors, verification services and credit bureaus, as well as any third parties that you have directly authorized to receive your Personal Information. We may share your Personal Information with some third parties which serve as providers in assisting us with additional functions such as email services, tracking and analytics, delivery of the Hardware Product, customer support and management.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may disclose your Personal Information to law enforcement, government officials, or other third parties if: a) we are compelled to do so by court order or other legal process, b) we must do so to comply with laws, statutes, rules or regulations, including credit card rules, c) we believe in good faith that the disclosure is necessary to prevent financial loss or to report suspected illegal activity, or to investigate violations of our Terms of Service.
7. GDPR Privacy regulations
Riddletag complies with GDPR and performs a role of Company Products provider (“Controler”) which collects Personal Information of its Users and statistical and other data from Website Visitors. Controler use gathered data to improve the services the Company provides, in this case the Website and Company Service, and make necessary changes for better User experience while being with Riddletag.
The company notified each User or Visitor about the use of cookies
or other similar technologies for data collecting. The User or Visitor may decline cookies activities on the Website in order to prevent information tracking.
7.1 User rights
As our User, you should be aware of all of your data protection rights. Following rights are entitled to you. Every User has the right to receive information according to article №15 GDPR - the right to request copies of your personal data, the right to correction according to article №16 GDPR - the right to request that we correct any information you believe is inaccurate, the right to deletion according to article №17 GDPR, the right to limit processing according to article №18 GDPR - the right to request that we restrict the processing of your personal data, under certain conditions, the right to opposition based on article №21 GDPR as well as the right to data transmission based on article №20 GDPR - the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
In the case of the right to information and deletion, the restrictions according to №34 and №35 of GDPR apply - the right to request that we erase your personal data, under certain conditions.
Furthermore, there is a right to lodge a complaint to a responsible data protection supervisory authority (article №77 GDPR in connection with article №19 GDPR). You can opt-out of the granted consent for the processing of your Personal Information.
8. CCPA Privacy Policy
Riddletag does not “sell” any Personal Information of its Users and comply with CCPA.
CCPA, among other rights, gives California consumers the right to:
Request that a Company that collects a User's Personal Information disclose the categories and specific pieces of personal data that a business has collected about Users.
Request that a Company delete any Personal Information about the User that a business has collected.
9. Data protection
The Company has appropriate technical and security measures in its computer systems, databases, and other networks that are reasonably designed to protect from data loss, misuse or alteration.
However, note that there is no 100% secure online transmission or storage in the world. Therefore we cannot guarantee the absolute security of your Personal Data but we take reasonable precautions to prevent any amendments to information you have provided.
10. Changes to our Privacy Policy
In order to maintain our Users and Visitors satisfied we may update our privacy policy from time-to-time by posting a new version on our Website and notifying you to check it.
11. Responsible for data processing
The responsible side is Riddletag OÜ. You can reach out to our data protection officer, Yurii Holuzynets, at email address: privacy@riddletag.com
